Having Fun With The Printer Support Techs

Many years ago when I was a copier technician my boss would always tell us to push our companies supplies, paper, toner etc.. Of course they wanted to sell more supplies and make more money but their techniques were very questionable. Just like printers you could go out and purchase generic supplies and some worked better than others naturally. Well the supplies that we sold were also mostly generic, however, they were branded with our companies name and logos. Here's where the sneakiness comes in.

When a customer complained about a repair cost estimate we were told to blame it on their inferior generic supplies and to further that the repair would have been much cheaper if they were using our over-priced supplies. I explained this to many customers on many occasions while desperately trying to suppress my rage at being forced to hand this BS to unknowing customers while I knew full well that what I was telling them was absolutely untrue. I knew at the time that the generic supplies my customers were using had nothing to do with the expensive repair costs but you know what? They all bought the idea, almost every customer that I explained this to started buying all their supplies from us. BECAUSE, I was an authority figure and a perceived expert in my field. This scenario lends itself fabulously to the printer market.

Threats from the manufacturers, the perceived experts, that your printer will suffer an untimely death if you use generic supplies or refill your cartridges. There's no truth to this at all. The printer manufacturers want to sell you their over-priced supplies and they will lie to you to get your business. Here is how you can have some fun with your printer manufacturers technical representative. Call their help line and tell them you are having trouble refilling one of their cartridges and ask them for some help because it's not working.

Don't expect a warm response. You can expect the same response if you called your car dealership complaining that your car won't start after filling the gas tank with water! The technicians are trained to drill you to find out if you are using generic supplies or refilling your cartridges. Then if they discover that you are whatever problem that you are experiencing will be blamed on the supplies. So you see, weather you are refilling or not, using generic supplies or not, never, EVER, admit this to them or the support stops immediately.If you are having problems most manufacturers will simply send you another printer as long as your warranty is still good, UNLESS it is discovered that you are using generic or refilled cartridges. Printers break down, that's life.

But permanent mechanical malfunctions are rarely caused by bad cartridges. If the cartridge is at fault simply replacing the cartridge will fix the problem 99% of the time. An exception might be if a cartridge severely leaked inside the printer, but I've seen OEM's do this too. Never send a printer back with the cartridges left inside. They will usually tell you to do this anyhow but it's also good insurance in case you left some generic or refilled cartridges in the printer.

Don't give them any ammunition to use against you..

Barry Shultz is the author of Atlascopy News, and President of Atlascopy, Inc. Atlascopy specialized in affordable alternatives to the high cost of printer supplies. Sign up for the Atlascopy Newsletter and get 10% coupons every week in your email. http://atlascopy.com/signup_new.htmGo to Atlascopy to save a bundle on your printer and refilling supplies.http://atlascopy.com

Getting an Auto Warranty for Your Car.

Millions of American car owners need the protection and coverage of an auto warranty for their automobile, and yet don't research the intricacies of their contracts and end up feeling the pain of a less than comprehensive guarantee just when the inevitable repairs start piling up. It isn't exactly a coincidence that the breakdowns on your car will start to occur as soon as your original factory warranty has run its course, so a comprehensive extended warranty for your vehicle is essential if you don't want to pay high-priced bill after high-priced bill for every little thing that goes wrong.
When you get an extended warranty for you car, you will have not only the peace of mind of knowing that should there be any malfunction it can be summarily repaired, but also that you can take it in to the repair shop of your choice and have the cost of the claim covered by the company with whom you drafted the contract. The toll that both everyday...

Getting an Auto Warranty for Your Car.
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It's Time to Get Rich Playing Poker at CelebPoker.com $50k Night

(ContentDesk) September 24, 2005 -- CelebPoker.com is hosting the $50k Guarantee this weekend and it is sure to go down as one of the biggest online events of the year. Online Poker is at the highest point in history and with the stakes growing and the number of people getting larger CelebPoker.com has decided to add some "fuel to the fire." This is truly your chance in 2005 to make a serious amount of money at the tables, as well as be involved in the poker event people will be talking about for weeks to come. Simply do not miss your opportunity Sunday to be part of an amazing poker tournament and a chance finish in the money ? serious money! To register simply log on to http://www.CelebPoker.com now and get signed up. The Details and SpecificsThere is a $100 + $9 Multi Table Tournament buy-in on Sunday the 25th September at 17:30 GMT, (18:30 BST, 19:30 CET). There are also daily $11 + $1 satellites running at 02:00 GMT, 14:30...

It's Time to Get Rich Playing Poker at CelebPoker.com $50k Night
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The Apes of Gibraltar

The Barbary Apes of Gibraltar ,Macaca Sylvanus, are actually tail-less
monkeys and are an unusual and delightful attraction
for anyone visiting Gibraltar or the Costa del Sol.

No one is really sure how the only wild apes in Europe arrived in Gibraltar and legend has it that were they to leave The Rock then it would fall to the Spanish. The two most popular explanations as to the appearance of the apes of Gibraltar
is either that they crossed via a subterranean tunnel from their native
Morocco or British sailors introduced them having picked them up on their travels. Whatever the explanation
they readily adapted to their new habitat and have lived, bred and been an integral part of Gibraltar for some centuries now.


During the second World War their numbers went into a decline and Sir Winston Churchiil, taking a personal interest in the Gibraltar Apes, arranged to have some more imported from Morocco.Since then...

The Apes of Gibraltar
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